Best Practices Committee
January 29, 2004
Board for Judicial Administration
Best Practices Committee January 29, 2004
Call to Order
Judge Sperline called the meeting to order.
Mary discussed the need for measuring performance and the importance of keeping court performance measurement within the judicial branch. She discussed the partnership with Affiliated Computer Systems (ACS).
Gordy Griller, ACS, introduced the team from ACS. He outlined the goal for the Committee at this meeting to choose 3 or 4 initial performance measures for ACS, AOC and the pilot courts to implement.
The seven measures that the Committee discussed are:
The ACS team described each of the high level measures and the sub-measures. The Committee discussed the priority of the measures. It was decided to focus on three measures and one alternative measure. The three primary measures were: Court User Opinion; Jury Representativeness; and Caseflow Expedition and Timeliness. Case File Reliability and Integrity was chosen as the alternative measure.
ACS, AOC and the three pilot courts will work together to implement the chosen measures and report back to the committee. The timeline for development is to have a working "proof of concept" in place by the end of August 2004.
The meeting was adjourned.
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