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Best Practices Committee

January 29, 2004

Board for Judicial Administration
Best Practices Committee

January 29, 2004
Meeting Minutes

Members Present

Judge Evan Sperline, Chair

Judge Scott Anders
Ms. Patricia Austin
Ms. Linda Bell
Judge Stephen E. Brown
Ms. Cece Clynch
Judge Michael E. Cooper
Judge Donald D. Haley
Judge Larry McKeeman
Justice Susan Owens
Judge Karen Seinfeld
Ms. Yolande Williams
Mr. Kevin Stock

Guests Present:
Ms. Lynne Jacobs
Judge Craig Matheson
Judge Robert McSeveney
Judge Glenn Phillips
Mr. Bob Winsor
Mr. Joe DiPrimio
Mr. Gordon Griller
Mr. Barry Mahoney
Ms. Moira Rowley

Staff Present:
Jeff Hall
Andrew Glenn
Janet McLane
Mary McQueen
Yvonne Pettus

Call to Order

Judge Sperline called the meeting to order.

Discussion of Court Performance Measures

Mary discussed the need for measuring performance and the importance of keeping court performance measurement within the judicial branch. She discussed the partnership with Affiliated Computer Systems (ACS).

Gordy Griller, ACS, introduced the team from ACS. He outlined the goal for the Committee at this meeting to choose 3 or 4 initial performance measures for ACS, AOC and the pilot courts to implement.

The seven measures that the Committee discussed are:

  1. Court User Opinion
  2. Jury Representativeness
  3. Caseflow Expedition and Timeliness
  4. Case File Reliability and Integrity
  5. Cost per Case
  6. Collection of Restitution (Monetary Obligations)
  7. Employee Opinion Survey

The ACS team described each of the high level measures and the sub-measures. The Committee discussed the priority of the measures. It was decided to focus on three measures and one alternative measure. The three primary measures were: Court User Opinion; Jury Representativeness; and Caseflow Expedition and Timeliness. Case File Reliability and Integrity was chosen as the alternative measure.

ACS, AOC and the three pilot courts will work together to implement the chosen measures and report back to the committee. The timeline for development is to have a working "proof of concept" in place by the end of August 2004.

The meeting was adjourned.

 
 
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