Procedural Fairness Assessment: Instrument For Court Leadership
Every court has strengths that it can build on to enhance users' perceptions of procedural fairness. This instrument is designed to help assess current capacity and highlight areas for ongoing attention. Each section is self contained and can be scored separately. All questions in a section should be completed using the scale provided where 1 equals "not at all" and 4 equals "always/almost always."
To score each section, simply total the responses. For each section the scores can be interpreted as follows:
Complete only the sections relevant to your court.
I. The Courthouse
II. The Court Venue
III. The Court User
The California Administrative Office of the Courts and the Center for Court Innovation developed this assessment. It is made available to you through a grant from the State Justice Institute. The full report and recommendations can be seen here.
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