Who can file a grievance about a certified professional guardian and conservator?
Anyone can file a grievance regarding the conduct of a certified professional guardian and conservator.

Do I need a lawyer to file a grievance?
No, you do not need a lawyer.

What Allegations will the Certified Professional Guardianship and Conservatorship Board review?
The Board will review any allegation that a professional guardian and conservator has violated:

• an applicable statute,
• a fiduciary duty,
• a standard of practice,
• a rule,
• a regulation or,
• any other requirement governing the conduct of professional guardians and conservators.

What Allegations will the Certified Professional Guardian and Conservatorship Board NOT review?
The Board will not review:

• Allegations Regarding Judicial Decisions made by Superior Court Judges and Commissioners Regarding a Petition for Guardianship..
  This Board’s disciplinary process is not a mechanism to appeal a court decision regarding the appointment or conduct of a guardian and conservator. For the appropriate appeals process, see the Washington State Rules of Appellate Procedure.

• Allegations Regarding the Conduct of an Attorney.
  If you believe that a lawyer has acted unethically, you may file a complaint with the Washington State Bar Association's Office of Disciplinary Counsel.

• If you have a complaint about a guardian ad litem (GAL), Court Visitor, or a Lay/Family Guardian, you may file a complaint in Superior Court. If the case is still active, you may file a motion to bring the complaint to the court's attention. If the case has been completed, your written complaint should be addressed to the GAL Program Manager or Court Administrator in that county.

• If the incapacitated person is at risk of harm, financial exploitation, or any kind of abuse, call Adult Protective Services at 1-866-END HARM (1-866-363-4276).

• If you do not have an attorney:
  • Send a letter explaining your complaint to the clerk’s office at the Superior Court where the guardianship case is located.
  • Upon receipt, the court may appoint a guardian ad litem to investigate, have the clerk set a court date, or deny your request.

Where can I learn more about the rules and regulations certified professional guardians and conservators must follow?

• All guardians must follow the regulations found in RCW 11.130
  
  
• Certified Professional Guardians and Conservators must also follow the Certified Professional Guardianship and Conservatorship Board's Standards of Practice.