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1362 - Upgrade Business Intelligence Tool
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| Request Status Summary |
| Request Status |
In Progress |
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| Request Detail |
| Requestor Name: |
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Jayarama, Sriram |
| Origination Date: |
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05/26/2023 |
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Recommended Endorser:
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AOC (endorses for other communities) |
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| Request Type: |
Change or Enhancement
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| Which Systems are affected? |
Data Warehouse
Other
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| Other affected Systems / Business Processes |
BIT Reporting |
| Business Area: |
Other
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| Communities Impacted: |
AOC
Supreme Court Clerks
Appellate Court Clerks
Superior Court Administrators
CLJ Managers
Juvenile Court Administrators
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| Impact if not Resolved: |
High |
| Impact Description: |
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In order to maintain and support the use of the court's self-service Business Intelligence Tool query and reporting tool, an upgrade to the Business Intelligence Tool is necessary. The existing version of this tool, version 4.2 sp09, will come to the end of its useful life in December 2024.
If the upgrade of this tool is not implemented, important data needed by the courts will not be retrieved and it will pose a significant impact on access to metrics and have a significant impact to customers' ability to access data in the data warehouse in order to make business decisions and attain statistical information (e.g. counts and trends).
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| What is the Business Problem or Opportunity |
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The current self-service reporting tool (Business Intelligence Tool – BIT) used by AOC and Washington's courts, will be out of extended software support by December 2024. A major software upgrade to Business Objects 4.3 will be required. This upgrade will completely change the court user experience and require extensive training to all court levels, updated training courses and materials, as well as the need to hire contracted technical resources with specific experience with Business Objects to implement the upgrade.
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| Expected Benefit: |
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Courts will have improved abilities to share various metrics and be able to quantitatively show the data retrieved in raw data sets and in graphical representation (e.g. bar charts and various type of graphs). The overall impact would be for courts to use this shared data in order to become more effective.
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| Any Additional Information: |
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The AOC requested $950,000 to ensure continued support for Business Objects, a valuable query tool used to access data in the Enterprise Data Warehouse (the central judicial data repository). This tool is used by courts as well as by the Administrative Office of the Courts (AOC) for reporting purposes and to fulfill data dissemination requests. This Decision Package was fully passed.
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| Endorsement Detail
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| Endorsing Committee |
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AOC (endorses for other communities) |
| Endorser Name: |
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Escudero, Arsenio |
| Origination Date: |
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06/05/2023 |
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| Endorsing Action: |
Endorsed |
| Endorser’s Explanation and Comments |
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Funded by Legislature for 23-25 Biennium.
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| AOC Analysis Detail
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| Analysis Date: |
06/05/2023
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| Request Rationale |
| Aligns with JIS Business Priorities, IT Strategies & Plans: |
Yes |
| Aligns with applicable policies and with ISD Standards: |
Yes |
| Breadth of Solution Benefit: |
Wide |
| Cost Estimates |
| Cost Benefit Analysis Complete? |
No |
| Cost to Implement? |
$950,000 |
| Feasibility Study needed? |
No |
| Court Level User Group |
| Non-JIS |
| Approving Authority |
Administrator |
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| Request Summary: |
Business Objects, the primary tool used by AOC and the statewide court system to access data in the Enterprise Data Warehouse, the central judicial data repository, for reporting purposes and for the fulfillment of data dissemination requests. It needs critical upgrades to version 4.3 as version 4.2 will be designated “end of life” in December 2024.
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| Business Impacts: |
Impacts trial and appellate courts by providing reliable quantitative data that can be used in analysis and be disseminated to various stakeholders when required. Courts will have improved abilities to share various metrics and be able to quantitatively show the data retrieved in raw data sets and in graphical representation (e.g. bar charts and various type of graphs). The overall impact would be for courts to use this shared data in order to become more effective.
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| Summary of Proposed Solution |
In order to maintain and support the use of the court's self-service Business Intelligence Tool query and reporting tool, an upgrade to the Business Intelligence Tool is necessary. The existing version of this tool, version 4.2 sp09, will come to the end of its useful life in December 2024.
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| Proposed Solution |
Consulting services for both the application and software/hardware implementation will be required with support from existing staff resources in Infrastructure Services and Enterprise Data Services to upgrade this tool.
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| Additional Systems Affected |
Other
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| Communities Impacted |
AOC
Supreme Court Justices
Supreme Court Clerks
Supreme Court Judicial Asst.
Appellate Court Judges
Appellate Court Clerks
Superior Court Judges
County Clerks
Superior Court Administrators
CLJ Judges
CLJ Managers
Family and Juvenile Law Judges
Juvenile Court Administrators
State Agencies
Public and Other Users
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| Confirmation of Endorsing Action Detail
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| Endorsing Committee |
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AOC (endorses for other communities) |
| Endorser Name: |
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Escudero, Arsenio |
| Origination Date: |
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06/05/2023 |
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| Endorsing Action: |
Endorsed |
| Endorser’s Explanation and Comments |
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Funded by Legislature for 23-25 Biennium.
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| Court Level User Group Decision Detail
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| CLUG |
Non-JIS |
| Chair of Group |
No Chair Stated |
| Date of Decision |
06/05/2023 |
| Decision |
| Decision to Recommend for Approval |
Unamimously recommended to the approving authority |
| Priority Processing Status |
Not Prioritized |
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| Scoring Detail |
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In making their decision, detailed score values were not provided by Non-JIS.
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| Additional Notes |
Funded by Legislature for 23-25 Biennium. Is mandated.
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| Implementation Detail
– Superseded
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| Analysis Date: |
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Implementation Stage
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Authorized
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Prioritization Option:
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Non-Prioritized
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Comments:
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Funded by Legislature for 23-25 Biennium. Is mandated.
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| Implementation Detail
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| Analysis Date: |
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Implementation Stage
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In Progress
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Prioritization Option:
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Non-Prioritized
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Comments:
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Funded by Legislature for 23-25 Biennium. Is mandated.
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