| Request Status Summary |
| Request Status |
Awaiting Analysis |
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| Request Detail |
| Requestor Name: |
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Kinlow, Latricia R |
| Origination Date: |
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05/03/2024 |
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Recommended Endorser:
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District and Municipal Court Management Association |
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| Request Type: |
New System
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| Which Systems are affected? |
Appellate Court System (ACORDS)
Judicial Information System (JIS)
Superior Court Management Information System (SCOMIS)
eCitation
Court Automated Proceeding System (CAPS)
Adult Static Risk Assessment (ASRA)
Data Warehouse
Juvenile and Corrections System (JCS)
Judicial Receipting System (JRS)
Judicial Access Browser System (JABS)
Possible Case History (PCH)
Case and Criminal History (CACH)
Other
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| Other affected Systems / Business Processes |
Enterprise Justice |
| Business Area: |
Court Case Management
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| Communities Impacted: |
AOC
Supreme Court Justices
Supreme Court Clerks
Supreme Court Judicial Asst.
Appellate Court Judges
Appellate Court Clerks
Superior Court Judges
County Clerks
Superior Court Administrators
CLJ Judges
CLJ Managers
Family and Juvenile Law Judges
Juvenile Court Administrators
State Agencies
Public and Other Users
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| Impact if not Resolved: |
Low |
| Impact Description: |
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While the impact may be low if this request is denied, the benefits of approving this request for intergration is invaluable. Integration of interpreter online scheduling systems will improve court services for the LEP customer which will also improve the public's trust and confidence in our judicial branch. This will improve customer service for all courts.
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| What is the Business Problem or Opportunity |
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To streamline processes and enhance proficiencies, courts that use online scheduling systems for securing interpreters will appreciate having these systems intergrate with case management systems. I listed the Moli Interpreter Scheduling System, but there are other interpreter scheduling systems that courts are using for a more efficient way of scheduling interpreters to meet the need and improve access to justice for the LEP customers. While I understand that AOC is looking into possibly creating an interpreter online scheduling system, I thought it would be important to submit a request for intergration in case some courts make the decision to continue using current vendors for their processes. I also understand that it may take some time for the interpreter scheduling integration as the prioirty is to get the CLJ-CMS system up and operational for all CLJs, it is improtant to get this request on the list.
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| Expected Benefit: |
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Integration of interpreter scheduling systems with case management systems will enhance access to justice for the LEP court customers. It will also improve the court processes and create efficiencies through intergration that do not currently exist. The intergration will also allow AOC to capture information from courts that are not participating in the LAIRP. Right now the LAIRP only captures information submitted by participating courts which means there is a large percentage of information AOC is not capturing. This missing data may be a key component to AOC receiving the funding needed to assist courts with improving language access.
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| Any Additional Information: |
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This request is not limited to CLJs. This integration will be a benefit for ALL court levels.
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