1380 - Integrate Interpreter Scheduling Systems to Enterprise Justice

 
Request Status Summary
Request Status Awaiting Authorization
Request Detail
Requestor Name:
   Kinlow, Latricia R
Origination Date:
   05/03/2024
    
Recommended Endorser:
   District and Municipal Court Management Association
Original Title: Integration of the Moli Interpreter Scheduling System with Enterprise Justice
Request Type: New System
Which Systems are affected? Appellate Court System (ACORDS)
Judicial Information System (JIS)
Superior Court Management Information System (SCOMIS)
eCitation
Court Automated Proceeding System (CAPS)
Adult Static Risk Assessment (ASRA)
Data Warehouse
Juvenile and Corrections System (JCS)
Judicial Receipting System (JRS)
Judicial Access Browser System (JABS)
Possible Case History (PCH)
Case and Criminal History (CACH)
Other
Other affected Systems / Business Processes Enterprise Justice
Business Area: Court Case Management
Communities Impacted: AOC
Supreme Court Justices
Supreme Court Clerks
Supreme Court Judicial Asst.
Appellate Court Judges
Appellate Court Clerks
Superior Court Judges
County Clerks
Superior Court Administrators
CLJ Judges
CLJ Managers
Family and Juvenile Law Judges
Juvenile Court Administrators
State Agencies
Public and Other Users
Impact if not Resolved: Low
Impact Description:

While the impact may be low if this request is denied, the benefits of approving this request for intergration is invaluable. Integration of interpreter online scheduling systems will improve court services for the LEP customer which will also improve the public's trust and confidence in our judicial branch. This will improve customer service for all courts.

What is the Business Problem or Opportunity

To streamline processes and enhance proficiencies, courts that use online scheduling systems for securing interpreters will appreciate having these systems intergrate with case management systems. I listed the Moli Interpreter Scheduling System, but there are other interpreter scheduling systems that courts are using for a more efficient way of scheduling interpreters to meet the need and improve access to justice for the LEP customers. While I understand that AOC is looking into possibly creating an interpreter online scheduling system, I thought it would be important to submit a request for intergration in case some courts make the decision to continue using current vendors for their processes. I also understand that it may take some time for the interpreter scheduling integration as the prioirty is to get the CLJ-CMS system up and operational for all CLJs, it is improtant to get this request on the list.

Expected Benefit:

Integration of interpreter scheduling systems with case management systems will enhance access to justice for the LEP court customers. It will also improve the court processes and create efficiencies through intergration that do not currently exist. The intergration will also allow AOC to capture information from courts that are not participating in the LAIRP. Right now the LAIRP only captures information submitted by participating courts which means there is a large percentage of information AOC is not capturing. This missing data may be a key component to AOC receiving the funding needed to assist courts with improving language access.

Any Additional Information:

This request is not limited to CLJs. This integration will be a benefit for ALL court levels.

Endorsement Detail
Endorsing Committee
   District and Municipal Court Management Association
Endorser Name:
   Escudero, Arsenio on behalf of DMCMA Endorsement Group
Origination Date:
   05/14/2024
Endorsing Action: Endorsed
AOC Analysis Detail
Analysis Date: 06/25/2024
Request Rationale
Aligns with JIS Business Priorities, IT Strategies & Plans: Yes
Aligns with applicable policies and with ISD Standards: Yes
Breadth of Solution Benefit: Wide
Cost Estimates
Cost Benefit Analysis Complete? No
Cost to Implement? $1,000,001 - $2,000,000
Feasibility Study needed? No
Court Level User Group
Multi-level CLUG
Approving Authority JISC
Request Summary:

This request is for the Integration of the Moli Interpreter Scheduling System with Enterprise Justice.

Business Impacts:

This change will enhance access to justice for the Limited English Proficiency (LEP) court customers. It will also improve the court processes and create efficiencies through intergration that do not currently exist. The intergration will also allow AOC to capture information from courts that are not participating in the Language Access Interpreter Reimbursement Program (LAIRP). Right now, the LAIRP only captures information submitted by participating courts which means there is a large percentage of information AOC is not capturing. This missing data may be a key component to AOC receiving the funding needed to assist courts with improving language access.

Summary of Proposed Solution

The Administrative Office of the Courts (AOC) would:
• Submit a Change Request for Tyler Technologies to develop an API for Enterprise Justice (EJ) that enables the addition of interpreter resources to be added to an existing hearing
• Develop of a web-hook that creates a façade for the Tyler API
• Develop the Information Hub routing call to the above described API façade.
• Create an externally facing API end-point in the eAPI system

Proposed Solution

AOC proposes to create an external facing end-point in the eAPI, which will call the Information Hub, and will route the request to the CLJ-CMS.

Additional Systems Affected
Appellate Court System (ACORDS)
Judicial Information System (JIS)
Superior Court Management Information System (SCOMIS)
eCitation
Court Automated Proceeding System (CAPS)
Adult Static Risk Assessment (ASRA)
Data Warehouse
Juvenile and Corrections System (JCS)
Judicial Receipting System (JRS)
Judicial Access Browser System (JABS)
Possible Case History (PCH)
Case and Criminal History (CACH)
Other
Communities Impacted
AOC
Supreme Court Justices
Supreme Court Clerks
Supreme Court Judicial Asst.
Appellate Court Judges
Appellate Court Clerks
Superior Court Judges
County Clerks
Superior Court Administrators
CLJ Judges
CLJ Managers
Family and Juvenile Law Judges
Juvenile Court Administrators
State Agencies
Public and Other Users
Confirmation of Endorsing Action Detail
Endorsing Committee
   District and Municipal Court Management Association
Endorser Name:
   Escudero, Arsenio of behalf of the DMCMA Endorsement Group
Origination Date:
   07/02/2024
Endorsing Action: Endorsed
Court Level User Group Decision Detail
CLUG Multi-level CLUG
Chair of Group Arsenio Escudero on behalf of the Multi-Court Level User Group
Date of Decision 07/23/2024
Decision
Decision to Recommend for Approval Unamimously recommended to the approving authority
Priority Processing Status Prioritized
Scoring Detail
In making their decision, detailed score values were not provided by Multi-level CLUG.
Pros & Cons (if vote is not unanimous)

NA

Additional Notes

This ITG was prioritized by the MCLUG as MCLUG Priority #3.

 

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