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1392 - Lay Guardian Toolkit (LGTK) Page
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| Request Status Summary |
| Request Status |
Awaiting Endorsement |
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| Request Detail |
| Requestor Name: |
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Collins, Amber |
| Origination Date: |
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04/08/2025 |
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Recommended Endorser:
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AOC (endorses for other communities) |
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| Request Type: |
Change or Enhancement
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| Which Systems are affected? |
Other
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| Business Area: |
Other
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| Communities Impacted: |
Public and Other Users
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| Impact if not Resolved: |
Medium |
| Impact Description: |
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If the need for an online lay guardian toolkit is not addressed, the impact can be serious and far-reaching. Without access to clear, reliable information, individuals appointed or seeking guardianship may unintentionally make mistakes in fulfilling their duties—such as mishandling finances, missing required reports, or failing to follow proper legal steps. These errors can lead to court penalties, delays in care, or even harm to the vulnerable person they are trying to protect. In some cases, it may result in a complete breakdown of the guardianship, placing loved ones at further risk of neglect, exploitation, or institutionalization. Additionally, the lack of accessible guidance can create stress and confusion for families already facing emotionally difficult situations, eroding trust in the legal system and placing greater strain on court staff and resources. Without a toolkit, there is no consistent standard to help guardians navigate the process, increasing disparities and undermining the very purpose of guardianship—to ensure safety, stability, and dignity for those who cannot advocate for themselves.
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| What is the Business Problem or Opportunity |
- Page 1: Landing page for the LGTK. The user would click on one of the 8 buttons to take them to specific pages in the LGTK
- Page 2-14: Results from clicking on one of the 8 buttons on the LGTK landing page.
- Page 4-5: Forms button is page 4, clicking a drop-down menu is illustrated on page 5
- Page 6-8: County Contact button is page 6, clicking a county is illustrated on page 7, scrolling down for contacts is page 8
- Page 11-12: Guardianship Resources button is page 11, clicking on the “Documents” button is illustrated on page 12
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| Expected Benefit: |
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Public, lay guardians, Superior Court staff and clerks.
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| Any Additional Information: |
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An online lay guardian toolkit is imperative to the public because it supports individuals who are either appointed or seeking guardianship for a loved one—often without prior experience navigating court systems or legal responsibilities. The guardianship process can be overwhelming and confusing, especially when trying to understand reporting requirements, decision-making duties, and the proper steps to take to protect the well-being of a vulnerable person. Many guardians face this process alone, without access to legal assistance or reliable information. A free, centralized online toolkit ensures that anyone, regardless of background or resources, can access clear, step-by-step guidance at any time. It helps remove confusion and reduces the risk of mistakes by outlining a straightforward and consistent process. Ultimately, the toolkit plays a critical role in ensuring guardians have the information they need to make informed decisions and take the right actions to protect their loved ones with accuracy and care.
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