Notification FAQs

1. Why have the formats of all emails been changed to text only?
2. I am unable to open certain opinions, but others open fine.
3. When I click on the case link on the notification e-mail, I get a blank page with only the Washington Courts logo
4. I have not received any emails?
5. I cannot log into my account?
6. How do I update my account?
7. How do I change my email address?
8. How do I remove my account?

Due to the high volume of email notification accounts, we moved all accounts into our listserv (which is text based) to improve the efficency of the notification system. As a result, we have improved effeciency by over 50%. Division I Published opinions, for example, used to take roughly 45min to 1 hr to send out. It now takes 10-15 minutes.

I am unable to open certain opinions, but others open fine.

If certain opinions open and others do not, please make sure all instances of your web browser (Internet Explorer or Firefox) are closed. When they are all closed, please try your links again.

When I click on the case link on the notification e-mail, I get a blank page with only the Washington Courts logo

For those who use Novell Groupwise as their email client, this issue has been a problem. To solve this problem follow these steps:

Go to Tools; select options; select environment. Down at the bottom, there are two sections:

Default compose - check "plain".
Default read - check "plain".

I have not received any emails.

The most common reason why accounts are deleted from our records are as follows:

The domain or host was misspelled (example: @hotmai.com instead of @hotmail.com)

Please go back to the sign up page and make sure the spelling of the full email address is valid before signing up.

Spam blocked message. The email was not delivered because the message was found to be Spam by the e-mail system in use at the intended recipient's organization.

This is usually the case for earthlink email accounts. Please add notifications@courts.wa.gov to a list of allowed senders.

If you still have not received a confirmation email from notifications@courts.wa.gov, please contact the eService Center.

I cannot log into my account?

Go here to log into your account. If you cannot log into your account, your account has either been removed or you have misspelled the email address. To verify the spelling, follow the link at the bottom of any previous email notification message to update your account. If there is no address on file listed or the account is not yours, your account has been removed. Please sign up a new account.

How do I update my account?

To update your account go to the log in screen. If you are informed that there are no records for your email address, you may have misspelled the email address.

How do I change my email address?

To change your email address, you must first remove your old account and sign up for another account with the new address. We do this for security reasons. To add an account, go here.

How do I remove my account?

To remove yourself from the notification services, do the following:

1. Click on the Notifications ICON on the www.courts.wa.gov web page.
2. Under Subscription Maintenance, click on "Update a Subscription".
3. Enter your email address then click LOGIN.
4. Click the Unsubscribe button on this page.

[ Sign Up ]  [ Log in ]