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CCC Home

Notice the names of the units we’ll be covering on the left navigation bar. The first time you work with this course it’s recommended you begin with the first unit and complete each unit in order. Your manager may decide to bring together a group of employees to work through a follow-up lesson after a unit is completed.

If you decide to return to this on-line course, then you can select individual units to review.

Click “Next.”

CCC Course Outline

Unit 1: Overview

Unit 2: Knowing Self

Unit 3: Knowing Others

Unit 4: Knowing Issues

Unit 5: Working with Others

Unit 6: Review and Next Steps