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Collection Status Codes

Collection Status Codes

… Added Parking Collection Status Codes 7/27/07 JBT

These codes are used or display on the Case Obligation Status screen (COS) and the Batch Obligation Status screen (BOS). Completion codes may also be used on the Receipt Payment screen (RCP).

Active Collection Status Codes

S

Selected for 1st notice

1

1st notice prepared

2

2nd notice prepared

3

3rd notice prepared

A

Agent assigned (is in active collections)

Completion Codes

R

Remove from collection

C

Clear from collection

Special Function Codes

E

Reinstate to previous status

T

Agent transferred

N

Prepare notice

M

Manual assignment

Collection Status and Collection Assignment Reason Codes

The combination of Collection Status codes and Collection Assignment Reason codes generates the case obligation's current collection status.

Collection Status

Collection Assignment Reason

Current Status

Next Action

S

BLANK

Needs 1st notice

1st notice

M

1

1st notice has been sent

2nd notice

M

2

2nd notice has been sent

3rd notice

M

3

3rd notice has been sent

Assign agent

M

A

Assigned to agent

  

N

1

Regenerate 1st notice

1st notice

N

2

Regenerate 2nd notice

2nd notice

N

3

Regenerate 3rd notice

3rd notice

C

BLANK

Clear from collection

Cleared

R

BLANK

Remove from collection

Removed

E

BLANK

Reinstate to previous status

Reinstated

Parking Collection Status Codes

S

Selected for notice

N

Notice sent

I

In collections

R

Removed from collections


  

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