Summary Observations

Satisfaction with Manner Courts Handle Cases

When combining the excellent + good ratings and the fair + poor ratings, the statistics vary slightly when comparing the national survey results to those of Washington state residents.

National Washington Variance
Civil Cases:      
Excellent + Good
46
41
-5

Fair + Poor

41
40
-1
Criminal Cases:      
Excellent + Good
47
38
-9

Fair + Poor

46
53
+7

Small Claims Cases:

     
Excellent + Good
40
32
-8

Fair + Poor

37
37
  

Family Relations Cases:

     
Excellent + Good
37
27
-10

Fair + Poor

49
53
+4

Juvenile Delinquency Cases:

     
Excellent + Good
30
21
-7

Fair + Poor

56
64
+8

As noted in the summary results, Washington residents give lower ratings on their level of satisfaction regarding how the courts handle cases by category.

 

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