Forgot your RACFID or password? Contact Customer Service at 360-357-2412 option 1
Password Change Instructions for JIS-Link Users
First Time Logon
When you log on for the first time (whether using a new ID or an ID that has been reset), use the ID as your password (using lowercase letters), and press ENTER.
Enter a new password, and press ENTER.
The system will ask you to reenter the password for verification.
Password Standards:
Passwords must be exactly 8 characters
Passwords must contain at least 1 alphabetic, and 1 numeric character.
Passwords may not contain three or more consecutive characters from your name as it appears in the database (e.g., user John Smith may not use the characters joh, john, ohn, smi, smit, mit, mith, or smith as part of his password).
Passwords must be changed every 90 days (the system will prompt you before the current password expires).
The last 10 passwords must be unique.
After 5 attempts to log in with an incorrect password, the user ID will be revoked.
You cannot change your password if your account is revoked or you forgot your password. Your site coordinator will need to reset your password. If your site coordinator needs assistance, they can call Customer Services at 360.357-2412, option 1.
